Login Assistance

If you are an ISMIE policyholder, you may request your username and password to be sent to you by email in one of the following ways:

  • If you do not have a registered account AND are an individual physician policyholder, you may register your account online.
  • If you have a registered web account and have forgotten your username or password, you may retrieve your username or password here.
  • Request a new account or assistance using the secure online form.

  • Complete and upload or send via fax or secure email the Username and Password Request Form (pdf).
  • Call toll-free 888-476-7776 during regular business hours (8:30 am to 4:45 pm, Monday-Friday) to speak to an ISMIE Mutual representative about your request. If calling outside of regular business hours, you may leave a message for our representatives.

All requests with complete information will be processed within one business day.