Claims Services

Most policyholders accept professional liability insurance as a necessary part of the "business" of practicing medicine in a litigious society. However, most pay their premiums hoping that they never need coverage. As difficult and frustrating as it is to think about claims coverage, there may be a time when you must rely on the experience, financial integrity and commitment of ISMIE.

We understand that the real test of a medical liability insurer is how they react when you or your practice face a lawsuit. You want favorable results. At ISMIE, our industry-leading approach to claims services will address your concerns and help you navigate the process.

Contact us by calling our toll-free number, 800-782-4767. When you need prompt service, we provide extended office hours Monday through Friday.

Beyond our extended hours, you can leave us a voice mail for an early return call at the beginning of the next business day. You may also contact us by fax: 312-782-2023 or email

To report a claim or investigation, please call us at 800-782-4767 or email

PLSRC-logo The Physician Litigation Stress Resource Center is a not-for-profit website that provides physicians and other health care professionals with the resources they need to understand and cope with the personal and professional stress created by involvement in a medical malpractice case or an adverse outcome that may result in litigation.