Illinois: Accommodations for Disaster-Affected Policyholders in Christian County

In response to the hardships caused by significant storms in early December, and in accordance with Bulletin 2018-12 issued by the Illinois Department of Insurance, ISMIE is making accommodations for policyholders in Christian County who were affected by the storms. Specifically, affected policyholders will be given extended time periods to suspend cancellations and non-renewals and otherwise comply with policy time limits, such as those conditioning the submission of a claim or proof of loss, reporting of information, submission of bills, or payment of funds. Please note, any accommodations provided are not waivers; they are extensions of otherwise applicable deadlines.

Should you need an accommodation or have any questions, please contact ISMIE at 1-800-782-4767. Policyholders may also contact the Illinois Department of Insurance to file a complaint regarding any disaster-related dispute or issue by calling the Department's toll-free complaint hotline at 1-866-445-5364 or by filing a complaint online at