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  • October 6, 2015

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  • No Call Centers, No Games

    callcenterEvery consumer has stories of calling customer service and being connected to a call center halfway around the world, explaining the problem to several different people before finally reaching someone who might be able to help.

    When you call ISMIE Mutual, you can be sure that you're talking to someone right here in our office, in Illinois. No call centers, no games.

    If you've had a claim filed against you, we go a step further. Your professional liability analyst will give you his or her direct line, so you know that each time you call, you're talking to the same person you've been working with all along - someone who understands your situation and your needs. No more repeating yourself, no more wasted time.

    To report a claim or potential claim, contact us at claimreports@ismie.com or by phone at 800-782-4767 x 3510. You'll see what we mean about Physician-First Service.

    In a perfect world, you would never need to call your insurance company. But in this world, if you do, you'll be glad it's ISMIE Mutual.

  • ISMIE Website Update: New Look, Same Policyholder Service

    This week the ISMIE Mutual website re-launched with a refreshed look and streamlined site mechanics designed to improve your online experience. Despite the new appearance, the basics of accessing risk management coursework, practice resources, policy documents and online premium pay will be as simple as ever - just visit www.ismie.com.

    Most importantly, your login credentials will not change. If you experience any issues with the site transition, help is a phone call or email away at 888-476-7776 or onlinehelp@ismie.com.

  • Keep Up with the Latest in Graduate Medical Education

    mededucationAttention residency program directors, faculty, and all others interested in medical education! Join the Illinois GME community and top national experts at the year's premier event, the Residency Program Directors' Meeting, on Saturday, December 5, from 8 a.m. to 1 p.m. at Petterino's Restaurant in Chicago. This annual event is presented by the Illinois State Medical Society and the Chicago Medical Society.

    This year's meeting is focused on resident wellness, and will include national experts on avoiding burnout and promoting healthy, engaging learning environments for physicians in training. For up-to-date information about the meeting agenda and other details, visit www.isms.org/rpd.

    Registration is now open, and the ticket price includes a full breakfast and free valet parking.

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  • They're at it Again...Chicken feed won't satisfy neighbors' demands in bird droppings lawsuit.

    It begins like any local news "human interest" story: an eight-year-old girl develops a bond with a flock of crows, feeding them daily and observing their behavior. In return for her generosity, the birds leave behind pieces of glass and other shiny tokens of appreciation. It didn't take long for the story to go viral, attracting coverage by the BBC.

    However, the girl's neighbors didn't take kindly to the other gifts left by the birds and are now seeking legal remedy. A recently filed lawsuit seeks more than $200,000 in compensation for damages resulting from the droppings left behind by the young girl's flying friends.

    Certainly health and sanitation considerations warrant attention if the birds are causing serious risk, but shouldn't the grown-ups be able to figure out a compromise before dropping this in the courts?