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  • Bringing relevant issues to practice management professionals
    FALL 2016

  • Getting Ready for MACRA? Tackle These Five Tips First

    MACRA_TipsOn September 8, Medicare offered practice managers and their teams a little breathing room to implement the stringent requirements of the Medicare Access and CHIP Reauthorization Act of 2015, better known as MACRA

    However, before you make a decision on your final implementation process, our colleagues at the Illinois State Medical Society (ISMS) have developed five essential tips to streamline your MACRA prep.

    If your physicians are not ISMS members, keep in mind that the Society offers regular news updates and educational events on important administrative and regulatory matters critical to physicians and practice managers. To inquire about ISMS membership for the physicians in your practice, visit the ISMS website or call 800-782-4767 for more information.

  • Save the Date! Practice Managers, Build Your Patient Safety Skills at the Inaugural ISMIE Risk Management Symposium in Oak Brook November 10!

    RM_Symposium Supporting quality patient care and safety is critical for top practice managers.

    For the latest knowledge in patient safety, health IT, physician burnout, diagnostic error and much more, plan to attend ISMIE's first-ever Risk Management Symposium,  titled A Physician-First Approach to Patient-Centered Care, November 10 at the Hilton Oak Brook Hills. 

    This all-day program is open to all health care professionals, but is particularly important for senior-level practice managers. It brings together 10 national thought leaders to discuss up-to-the-minute research, trends and best practices. View the agenda.

    Space is limited and the early bird discount deadline is October 1 - register today to save money and secure your seat!

  • Make Sure Your ISMIE Policyholders Earn Their Maximum Premium Discount by December 31!

    Are your ISMIE policyholders caught up on important risk management coursework that will improve patient safety and save money on premiums?

    The ISMIE Managing Risk Partnership Program is open to physicians and allied health professionals with an active ISMIE policy at time of participation. Those who successfully complete specific coursework and an ISMIE practice assessment may earn the maximum 15% Risk Rewards premium discount for two years.

    While ISMIE policyholders may complete their courses through midnight, December 31, consider encouraging your insured practice members to log in and check their current Risk Rewards status to avoid the year-end rush. It will make your holidays brighter, too.

    Questions? Contact ISMIE'S Risk Management Team at 800-782-4767 or by  email

  • Your Practice's Cyber Liability Coverage Just Got Better

    Cyber_LiabilityA study late last year by Experian noted that 91 percent of all health care organizations had reported at least one data breach over the previous two years. It projected that major computer hacks would make the headlines in 2016, but that "small breaches (would) cause the most damage."

    A cyberattack can threaten your relationship with your patients, and cleanup is both stressful and expensive. Luckily for ISMIE policyholders, since 2011, we've provided cyber liability coverage (in partnership with Beazley Syndicate) that's evolved with the expanding scope of the threat. At a time when medical practices are spending heavily on technology, it's important that your cyber liability coverage fits the needs of your practice.

    Check ISMIE's latest additions to your cyber liability coverage. If you have questions or a possible need for higher-limit cyber liability coverage, don't hesitate to contact the ISMIE Underwriting Division at 800-782-4767 or by email. If you utilize a broker, you may also wish to contact him or her.

  • Reminder: New Overtime Rules Go Into Effect December 1

    In May, the U.S. Department of Labor (DOL) announced the extension of overtime pay eligibility to an additional 4 million U.S. workers, including 200,000 in Illinois. The new rules will go into effect in a little more than two months, and the DOL has predicted that health care workers will make up the bulk of those affected.

    Make time to review the rules now to see how they might affect your practice.

  • What YOU told US - Results from Our First-Ever PM Update Readers Survey!

    Readers_SurveyPractice Managers, you really want to learn. That's the No. 1 response we received during our PM Update summer readership survey. Some outtakes:

    • Most of you define your No. 1 job responsibility as office management (76%), followed by compliance (45%) and finance (37%).
    • Topics? You want to learn more about HIPAA and risk management (tied at just over 60%), followed closely by seminars and online educational opportunities (58%) and practice management career development (54%).

    We know that you're dynamic professionals with a workload that's always changing, so education is key. (Check out our ISMIE Risk Management Symposium item above.) That's why we'd like to continue to hear from you about what you'd like us to cover in PM Update, and whether our publishing schedule is right for you. Here's our email.

    By the way, if your colleagues would also enjoy receiving PM Update, please have them contact us.

    Also, we'd like to congratulate PM Update readers Darla Charles, Cynthia Wise and Rachel Stomberg for winning our survey drawing for three $25 Starbucks gift cards! We appreciated your suggestions, too.

    For all of you who participated or who reach out to us in the future, we appreciate your time, feedback and suggestions for making PM Update better. Stay in touch!