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  • Bringing relevant issues to practice management professionals
    SUMMER 2016

  • Can We Buy You a Cup of Coffee? Complete PM Update's Readership Survey for a Chance to Win a $25 Starbucks Gift Card!

    coffeecupPractice management is changing every day and PM Update wants to do the best possible job of bringing you the news and resources you need.

    This brief 10-question online survey will let us know a bit more about your responsibilities, professional interests and the information you need to do your job.  In return - if you fill out the entry form at the bottom of the survey - you'll be entered in a drawing for one of three $25 Starbucks gift cards. The survey shouldn't take more than a few minutes to complete. We appreciate your participation!

    Click here to access the survey.

  • Thinking About MACRA Changes and How They'll Affect Your Practice? Bookmark This Material

    checkmarkThe Centers for Medicare and Medicaid Services (CMS) recently released a 900-page proposed rule to implement key provisions of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) as of Jan. 1, 2017.

    These changes, in whatever final form they take, will significantly affect the way your medical professionals care for Medicare patients and the compensation your practice receives for that care.

    While many medical leaders - including the Illinois State Medical Society - have concerns and are preparing a formal response to the rule, practice managers should consider requesting or bookmarking the following resources to evaluate how your own processes may change:

  • Make Sure Your Patient Records Processes Are Up to Date With This New ISMIE Resource

    MedicalRecords"Individual and Third-Party Access to Medical Records," a new ISMIE resource, explains the latest guidance from the U.S. Department of Health and Human Services (HHS) on medical record copying and delivery fees and individuals' access to protected health information.  

    The HHS guidance may significantly impact how you and your physicians understand the timeliness requirements for fulfilling medical record requests and limitations on what fees can be charged to provide those records. This essential resource includes a helpful FAQ offering specific situational guidance for physicians and office staff.

    Practice management professionals can request a copy of this guide by e-mailing communications@ismie.com.

  • New Federal OT Rules May Bring Big Changes to Your Payroll - Are You Prepared?

    payrollLast month, the federal government nearly doubled the salary level that qualifies workers for overtime, an eye-opening development for most practice managers and their teams. Starting December 1, the U.S. Department of Labor's (DOL) final rule on overtime will automatically set a new overtime pay threshold of $47,476 a year. Those making less than this threshold will automatically be eligible for overtime pay if they work more than 40 hours a week. 

    In detail, the new rule will:

    • Raise the salary threshold for OT pay from $455 per week to $913 ($47,476 per year).
    • Automatically update the salary threshold every three years based on wage growth over time.
    • Strengthen overtime protections for salaried workers already entitled to overtime. 
    • Provide greater clarity for workers and employers.

    The DOL has provided suggestions for those employers who do not wish to pay overtime, raise employee salaries or reduce overtime hours. For all complex labor issues like this one, practices should consult with private counsel. In the meantime, check these DOL webpages for more information:

  • The Patient Experience Starts at Your Front Desk. Consider This Multi-Location ISMIE Mutual Seminar to Improve Your Service and Treatment

    Do you and your team fully understand how your patients view the care and services you offer?

    Case studies and real-life situations inform ISMIE Mutual's  The Patient Experience: What Is It Like to Be the Patient? held through November at locations throughout Illinois:

    • July 12, The Hyatt Lodge at McDonald's Campus in Oak Brook
    • Oct. 18, Holiday Inn Hotel & Suites in East Peoria
    • Nov. 15, ISMIE Mutual Insurance Company in Chicago  

    Register to attend one of the dates.

    Policyholders may earn AMA PRA Category 1 Credit™ for attending any one session.

    If you have further questions on this ISMIE Risk Management program,  email the Risk Management Team or call 800-782-4767 ext. 3300.

  • 2017 Is an Illinois Medical License Renewal Year - Make Sure Your Physicians Have Their IDFPR Information Up to Date

    Earlier this year, the Illinois Department of Financial & Professional Regulation (IDFPR) announced a switch to a paperless licensing system. Physicians should take note because 2017 is a medical license renewal year.

    Consider reminding your doctors that having their primary email address in the database is particularly important - missing an IDFPR notice can lead to financial penalties and the risk that they'll miss their renewal deadline. Your physicians will have to visit two areas of the IDFPR website to check and update their information:

    • Contact information: To confirm or update their latest contact information, physicians will need sign in at the "Address Change - Lookup" page and type in the information requested. This is the page associated with their medical license. Illinois law requires IDFPR notification when any contact information changes, so encourage your physicians to make sure their information is current.      
    • Professional profile information: IDFPR maintains a separate database for the information that displays through the physician profile page, which is viewable by the general public. Your physicians need to sign in to the "Profession Profile Update" page to make any changes to the required or optional sections of their profile. Here are examples of the data your doctors will need for each: 

      1. Required: Primary office location; hospital affiliations; program information for Medicare and Medicaid; board certification; and medical school and post-graduate education data. 

      2. Optional: Any additional office locations, previous practice locations, insurance plans, professional positions, affiliations, publications, honors, awards and community activities.

    For questions, the IDFPR's main number is 888-473-4858. For email inquiries, write FPR.LMU@Illinois.gov.

  • With Policy Renewal Coming Up, Could Premium Financing Help Your Team?

    ISMIE Mutual knows many of our policyholders prefer spreading out their premium payments. To accommodate, we suggest using our Premium Financing program offering a  below-prime lending rate

    You'll be asked to pay just 8 percent of your annual premium at the start and complete your premium payment in 11 equal monthly installments.

    The program is run by First Insurance Funding Corp. For more details, contact ISMIE's Underwriting Division at 800-782-4767 or email  underwriting@ismie.com. If you utilize an insurance broker, you may also wish to contact him or her.

  • ISMIE is 40!

    ISMIE40On July 1, 1976, a group of concerned Illinois physicians facing the loss of their medical liability coverage did what many thought impossible. They gambled their financial and professional futures on a long shot called the Illinois State Medical Inter-Insurance Exchange - today known as ISMIE Mutual Insurance Company.  

    Today, ISMIE is the only medical liability carrier to have operated consistently in Illinois throughout the past four decades.

    We thank you and your other practice leaders for your business as ISMIE celebrates our 40th anniversary!