Risk Management Services

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ISMIE Mutual’s innovative risk management and patient safety services can help you:

  • Improve the safety and quality of care. ISMIE Mutual's Managing Risk Program provides an expansive catalog of resources and programs designed for policyholders to manage their own risk. In addition, content and resources are specific to our policyholders and their practices — not one-size-fits-all materials or information repackaged from other markets.

  • Reduce practice-related professional liability exposures. Policyholders who participate fully in our Managing Risk program are 40% less likely to experience a claim that results in a payment, and 19% less likely to experience a claim overall, than non-participants.

  • Optimize defensibility when a claim is brought against them. Claims made against Managing Risk participants are also more defensible; even when indemnity payments are made on behalf of participants, they are 30% lower on average than those made on behalf of non-participants.

  • Save up to 15% on your premium. Through our highly successful Managing Risk Partnership Program, policyholders are provided with tools to ensure the best possible risk protection while earning up to a 15% premium discount. In 2015, four out of five ISMIE policyholders earned a Managing Risk premium discount.

  • Find answers to medical legal questions. ISMIE has been protecting our policyholders since 1976, and offers an extensive online resource library that covers a variety of topics including termination of care, medical record retention, handling patient complaints, informed consent, documentation dos and don’ts, when to call the police, and many more. Policyholders also have access to numerous sample forms, letters and policies.

  • Get personalized advice when you need it most. To help ensure your interests are looked after, ISMIE's risk management team is available to discuss risk management and patient safety issues as they arise. Policyholders may contact our Risk Management Helpline at 800-782-4767, ext. 3300, or via email at riskmanagement@ismie.com.